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Find answers and solutions to common marketing issues. If you cant find an answer, contact us and we will be happy to help.
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Top ten most popular FAQs

What areas do you cover?

We can offer our services on a global scale, we operate remotely and provide you with a service that is unrivalled. We can communicate via Skype, telephone, email, WhatsApp & Facebook to ensure you are given the focus and attention you and your business deserve.

Does my website need to be mobile friendly?

Yes, yes and yes again! Approximately 60% of traffic on search engines is from mobile devices like phone and tablets. If your website is not mobile friendly, you are turning away many potential customers. The experts at Secrero can create a brand new website that is mobile friendly or converts them into customers.

Will I be locked into a lengthy contract?

Not at all! All contracts and services agreements are on a month to month plan. There are no hidden fees for cancelling – ever. We are happy to report that we have never had a client terminate their services or switch to another provider since we’ve started.

Is there a minimum price or budget?

We don’t have any pre-priced budgets. We also do not have any monthly minimums or required buy-in packages. Our ability to handle all budgets -big, small and in-between sets us apart. Each client’s campaign is evaluated individually based on their goals, needs and ability. You get back what you put in, so if you can’t afford a comfortable monthly marketing budget, we’ll advise you on your options.

Why should I hire an agency rather than in-house?

It is better to let the professionals handle it. You and your staff are experts at what you do and we are experts of digital marketing. The primary benefit of using a digital marketing agency is experience and resources. A digital marketing agency like Secrero has access to knowledge and resources that you may not. Call us for a free quotation

How do I get my Free Website audit?

You can claim your free website audit here, you are not limited to the number of websites so if you have 1 or 100 you can scan them all for free using our handy website tool.

What is SEO?

SEO, or Search Engine Optimisation is everything, on-site and off-site, to ensure your website gets found on the Internet and to make sure that the incoming traffic converts to sales & business.

Why do I need SEO?

It is now estimated that approximately 80%-90% of customers will check online reviews before making a purchase. Search Engine Optimisation gives your company a better chance of being seen by potential customers. According to Forbes, almost 60% of small businesses are now investing in some form of online marketing. So the odds are that your competitors are using SEO.

Can I stop and start SEO services as I go?

We strongly advise against starting and stopping Search Engine Optimisation. SEO is not a sprint, it is a marathon, and results take time to develop and its through continual efforts that those results keep up. By stopping, you will lose results that someone else, such as your competition, will take advantage of and rise above you, and get in front of your customers.

What is PPC (Pay-Per Click) advertising?

PPC (or Pay-Per-Click) is a model of digital marketing where the advertiser pays a fee every time one of their ads are clicked. PPC is an effective way to bring people to your website and can be very profitable if managed correctly.

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